Bugzilla: Report All Observed Sailfish Bugs Here! - Sailfish OS Discussions on JollaTides Community Port

clouseau

Problem with messaging application since 1.0.3.8
At some point when I go to messaging It goes "grey" and I can't pull down the pulley menu to write a new SMS/message of any kind. I can see the list of received messages but I can't open the conversation.
I don't have any "tweak" installed.
This renders the phone so much useless for me that I reverted back to my N9.

jollamate

Since 1.0.3.8 update: in the message hub (swipe up to see new emails and tweets) it's sometimes like a grey overlay over the screen (fullscreen or left half)

jollamate

Today it happened again: green LED flickered. No chance to switch phone off. Even pressing power button for 20 s didn't switch the phone off.

jollamate

Jolla switched of because of low energy. Meanwhile charging info shows 53%. Can't use phone, unless removing battery 4 a short. Double tap, pressing power button, ... no chance to use my phone. Maybe it needs full charge? Why?

chir

built-in XMPP won't accept XMPP messages with message type 'headline'

Great work so far on the XMPP support in Jolla. Thank you for a smartphone that finally gets XMPP right.

The message type is an optional attribute of XMPP messages and not every XMPP server nor client distinguishes between different message types, but they accept them nonetheless, so should Jolla as per RFC3921:

"An IM application SHOULD support all of the foregoing message types; if an application receives a message with no 'type' attribute or the application does not understand the value of the 'type' attribute provided, it MUST consider the message to be of type "normal" (i.e., "normal" is the default)."

https://xmpp.org/rfcs/rfc3921.html (Chapter 2.1.1 Types of Message)

The same chapter also explains about headline messages:

"headline -- The message is probably generated by an automated service that delivers or broadcasts content (news, sports, market information, RSS feeds, etc.). No reply to the message is expected, and a compliant client SHOULD present the message in an interface that appropriately differentiates the message from standalone messages, chat sessions, or groupchat sessions (e.g., by not providing the recipient with the ability to reply)."

I'm not really interested in what comes after the SHOULD, I'd just like to receive the message.

It would be great if you could fix this. If you do: thanks in advance!

chir

It's currently not possible to assign individual ringtones (and text sounds) to contacts or contact groups.

It would be great if you could fix this. If you do: thanks in advance!

jollamate · Post edited by jollamate at 2014-03-07 13:36:06

Check SMS code, pls! secure codes (mtan) from german bank (sparkasse) didn't appear. i wasn't able to send money from my account since i have Jolla. Last weeks i tried 10 times or more. i had my bank under suspect that their provider didn't send SMS. i hat my phone provider under suspect that he blocks SMS. it's not their fault.
i inserted my sim card into a BB10 - no problem!!!!!!!!!!!!!!!! sms with secure code reached my phone within seconds. WHY???? this isn't a feature - that's a disappointing bug. i never never ever had any problems with sms: nokia, android, wp8 ... you name it! for the moment i can't use this ... "smart" ... phone. who knows what other sms get lost. AND i need to get secure codes (mtan) for my bank account. if this bug will remain after the next update this piece of plastic, glas, metal, lithium and semiconductors will be sold.
besides that: that'll be also the case if i won't see any improvements in the nav app.
SMS ... oh boy ...

andreibechet

I didn't have any problems with 2-way authentication under jolla ... strange. Maybe you can install the android app from SSK and that would work better.

jollamate

andreibechet said:
I didn't have any problems with 2-way authentication under jolla ... strange. Maybe you can install the android app from SSK and that would work better.

sure, i could. but thats not the point. sms from one sender regularly and always are lost without any notification. if i must install android apps why not buying an android phone? that would be consistent.

blitzschlag

mobile tan with german volksbank related banks (gad service) works without issue.

still i fail to see why ppl throw hissy fits over a piece of plastic, glas, metal, lithium and semiconductors that was never marketed for use in any case of productive environment where you were dependant on it working 100%. Beta Software and Hardware Glitches had to be expected.

Now that SailfishOS will be out of the Beta Phase does not mean it is a finished Product.

Some people really need to get a grip on reality and accept that they are better off with an off-the-shelf android or ios product.

artisn · Post edited by artisn at 2014-03-19 09:15:28

After 1.0.4.2 update my jolla stopped recognizing SDcard.
Anyone experiencing this?

blitzschlag

artisn said:
After 1.0.4.2 update my jolla stopped recognizing SDcard.
Anyone experiencing this?

still working fine here. but only got Music on my SD-Card.

KoPeTe

Messaging app should save unfinished messages. If your SMS writing is interrupted you may end up in a situation in which the nearly finished master piece has vanished and you need to start over. This occurs when returning from message writing to messaging home screen or when the app is closed.

jollamate · Post edited by jollamate at 2014-04-11 15:52:50

After 1.0.5.x update:
- settings: 1st no reaction, delayed response
- no cell net! :( I'll have an eye on it while driving around tonight, but ...
- no mobile data! :( "*" above symbol gone - not even greyed out

jollamate · Post edited by jollamate at 2014-04-12 09:29:17

update bricked my phone!!!
cant phone, cant get phonecalls
camera: 1st shot ok, 2nd shot: camera doesnt work
settings: no response
can't even do a factory reset as i can't use settings ...

andreibechet

jollamate said:
update bricked my phone!!!
cant phone, cant get phonecalls
camera: 1st shot ok, 2nd shot: camera doesnt work
settings: no response
can't even do a factory reset as i can't use settings ...

I'm sorry ... but how is this item useful for bugzilla? You have to give much more details for this info in order to be useful.

Try this (I had the same problem 2 updates ago and it's all about what openrepos you have installed):
https://together.jolla.com/question/22079/howto-all-pc-users-recover-or-reset-a-device-that-is-stuck-in-boot-loop/

jollamate

jolla doesn't connect with one of my wlan. it doesn't autoconnect and it doens't find it when i go in settings into wlan. when i pull down to connect phone with the internet it shows up, but when i touch that wlan, phone says it can't connect to the network.

blitzschlag

can you give some more Information about the wlan that causes trouble?
bandwidth?
model?
channel?
transmission power...

This kind of error reports are useless...

jollamate · Post edited by jollamate at 2014-06-04 13:02:44

blitzschlag said:
can you give some more Information about the wlan that causes trouble?

problem solved. false config done by me :/ it seemed to me that jolla forgets once installed wlan and after this it refuses to connect in any way. thats why i posted my problem. problem sits in front of screen :/

dagnygren

Proxy setting now possible, but nothing seems to use the settings. All port numbers are also red??

stuaxo

Accounts -> Google -> Authorise should display something while it's loading.

Since it was taking a few seconds and displays a white background while it's loading I thought it was broken for the last few days - when I could have just waited.

jollamate

emailing photos still doesn't work.

swiss_m4mpfi · Post edited by swiss_m4mpfi at 2014-07-07 23:10:04

MichdeSkunk said:
damn browser!! sometimes links dont open; to write in text frame is impossible, you tap the text field and nothing happen, you cannot move cursor over text wrote; navigation toolbar appear when it want; in facebook photos are half cut! landscape does not exist.

Yep, I must say the browser is the only app I'm not happy with. Not fun to browse because of lack of usability and bugs.

blitzschlag

jollamate said:
emailing photos still doesn't work.

actually emailing photos does work. Considering the Images to be 800k (depending on Camera Settings) in size you need quite some time to upload (depending on your connection ofc).
I can confirm it working with a gmail smtp.

rated

My first real 'bug' but I'd love to know if this is just me, or if others are suffering the same issue: Since the most recent update the native browser has now pretty much become unusable. At least 50% of the time when I tap one part of the screen for a link it'll register as somewhere else altogether and send me off to another link on the page.

For some very obvious reasons (for example, how I "liked" a post about the death of someone close to one of my friends without even knowing I'd done so on Facebook) this is very, very irritating and hopefully Jolla will get this rectified soon.

The issue occurs less in landscape mode than portrait, which I'm guessing has more to do with the size of the links and page rendering. Is anyone else having this issue?

Lehning

rated said:
My first real 'bug' but I'd love to know if this is just me, or if others are suffering the same issue: Since the most recent update the native browser has now pretty much become unusable. At least 50% of the time when I tap one part of the screen for a link it'll register as somewhere else altogether and send me off to another link on the page.

For some very obvious reasons (for example, how I "liked" a post about the death of someone close to one of my friends without even knowing I'd done so on Facebook) this is very, very irritating and hopefully Jolla will get this rectified soon.

The issue occurs less in landscape mode than portrait, which I'm guessing has more to do with the size of the links and page rendering. Is anyone else having this issue?

Yes, I have noticed it too.... Hoping for a fix soon....

dagnygren

DHCP address renewal on WiFi still not working

Even after the newest update to 1.0.8.21 DHCP address renewal on WiFi refuses to work. You will have to turn off WiFi and back on to re-establish the connection.
Any clues on when this will be fixed as it is very very annoying.

Owersa

select delete it doesn't always delete the email

dagnygren

Sailfish version: 1.1.1.27

CardDAV sync to owncloud fails with the following:

Dec 26 18:02:17 sjolla carddav-client[23451]: [D] SignOn::AuthSessionImpl::process:270 - authsessionimpl.cpp 270 process sending to queue 
Dec 26 18:02:17 sjolla [23331]: signondaemon.cpp 360 init Failed to SUID root. Secure storage will not be available.
Dec 26 18:02:17 sjolla dbus-daemon[1586]: Successfully activated service 'com.google.code.AccountsSSO.SingleSignOn'
Dec 26 18:02:17 sjolla kernel: dbus-daemon(1586) send signal 9 to dbus-daemon(23461)
Dec 26 18:02:17 sjolla carddav-client[23451]: [D] SignOn::IdentityImpl::updateState:103 - identityimpl.cpp 103 updateState Updating state:  Ready 
Dec 26 18:02:17 sjolla carddav-client[23451]: [D] SignOn::DBusOperationQueueHandler::execQueuedOperations:137 - dbusoperationqueuehandler.cpp 137 execQueuedOperations Executing cached oparation: SIGNATURE: "process(SessionData,QString)" 
Dec 26 18:02:17 sjolla carddav-client[23451]: [D] SignOn::DBusOperationQueueHandler::execQueuedOperations:149 - dbusoperationqueuehandler.cpp 149 execQueuedOperations 
Dec 26 18:02:17 sjolla carddav-client[23451]: [D] SignOn::AuthSessionImpl::process:265 - authsessionimpl.cpp 265 process sending to daemon 
Dec 26 18:02:17 sjolla carddav-client[23451]: [W] CardDav::userInformationResponse:307 - void CardDav::userInformationResponse() error: 6 ( 0 ) 
Dec 26 18:02:17 sjolla carddav-client[23451]: [C] CardDavClient::syncFinished:137 - CardDAV sync failed: 401 ""

The server is using a selfsigned certificate, but have accepted if "forever" by first connecting through the browser.

Also tried to sync to a davcal server, but that failed as well.

Cougar

I've had my Jolla pretty much since it was first launched in Finland. Recently (say, for a month or so), a serious problem has been introduced which pretty much makes the phone a brick.

The phone suddenly hangs for no apparent reason. This might happen at any time, often times I wake up in the morning and realize that the phone doesn't respond to attempts of waking the screen up. The phone tends to stay stuck for hours on end, and even removing and replacing the battery for extended periods of time doesn't seem to reset this state. After a lengthy period of idle time, the phone just suddenly jumps back to life as if nothing had happened.

When in use, this cycle would happen on almost daily basis, and since the phone is unusable during the hang, i've pretty much had to revert using my backup phone.

I've tried making the journalctl persistent and viewing it and other logs during a hang, but there really isn't much to see there apart from some lost time. I've tried resetting the device, installing the phone updates (not beta, I think the latest I had in the phone was Aaslakkajärvi; after that the phone didn't indicate any new updates available), and leaving the device in pretty much vanilla state overnight, attached to the charger. I woke up to another state of nonresponsiveness.

Currently the phone is a glorified brick to me, but I am curious whether someone has encountered the same problem and whether there could possibly be something I could do on my own without having to take the phone in for repairs.

Thank you.

blitzschlag

hey Cougar

as you describe it i'd guess there is a Problem with the Battery-Contacts. That can be the only cause why removing the battery seems not to reset the Phone. It simply does not get Energy because something is amiss with the Contacts.

Get in Touch with the Jolla-Support. They'll request you to send it in and they'll probably clean or replace the Battery-Contacts.

Good Luck

JollaTides

Sorry to hear that @Cougar. At this stage I have to agree with Blitzschlags comment and would contact Jolla support without further ado.

They make the whole repair process seamless ie. if they can't provide a solution themselves, they should get a courier to pick the phone up from you ;)

dagnygren · Post edited by dagnygren at 2017-09-23 09:58:38

Anyone still reading this or is there a better forum for bug reports?
Anyway I own a Jolla C and recetntly upgraded my contract to 4G. After that it has started rebooting quite often, every 2-3 hours or so. Now after the last reboot I logged in and found an interesting message in /var/log/lastlog_kmsg that might tell the guys with the sourcecode something. The message is:

<3>[ 8751.800180] 
<3>[ 8751.800180] SMSM: Modem SMSM state changed to SMSM_RESET.
<3>[ 8751.800319] Fatal error on the modem.
<3>[ 8751.800375] modem subsystem failure reason: lte_ml1_mgr_tam.c:6545:Assert 0 failed: .
<6>[ 8751.800433] subsys-restart: subsystem_restart_dev(): Restart sequence requested for modem, restart_level = SYSTEM.
<3>[ 8751.800620] M-Notify: General: 8

Hope someone can fix this!
And I am running Sailfish 2.1.1.26 on this thing.

Howdy, Stranger!

Categories

Poll

In this Discussion

Tagged

Support Our Community