Open Letter From Jolla Co-Founder: Stefano Mosconi

Hi Guys – I’ve just finished reading yet another inspiring piece – this time directly from Jolla Co-Founder and CTO Stefano Mosconi.

The letter is written to all of us… that is the Jolla community and it is really nice to hear what Stefano has to say.

I’ll include a few quotes here for you and urge you to read it for yourselves. ;-)

On the topic of ‘openness’ or at least the perception of it, Stefano writes the following:

Being open is not about telling all what we think and do exactly when we think and do that. Everything and right away. It would just be insane from any kind of perspective. It could disrupt all the innovation we are having, other companies might copy us, investors might not invest in the company anymore, customers and partners might feel betrayed and so on.

Something that has always set Jolla apart from other companies is their willingness to work with their fans and the communities.

Yes we do listen and we do care about what you guys think and say and regardless what you think we change or try as much as we can to change plans based on the feedback you give us. And we respect you enough to answer you (on twitter or wherever else).

That’s why we care about communities that follow us. You are our customers, our research department and our feedback loop into real life.

Another interesting point Stefano raises is that of the size of Jolla as a company – the statistics he mentions certainly puts Jolla into perspective against other handset manufacturers:

compare us to all the major phone manufacturers of the world. HTC has 16K employees. Nokia 97K. Sony 146K. LG 220K. Samsung 425K. We are 80 (no Ks here, just 80). And we are doing an OS and a phone. We are so tiny that our company is probably the size of the cleaning department in any of the companies mentioned above.

He goes on to talk about the specs and the importance of considering the whole package and not just focussing on one element:

Pumping up the specs is easy, working on a beautiful user experience is the hard part. Putting that beautiful experience in a great industrial design so that SW and HW become a unique PRODUCT is not something that a lot of companies can do. And that’s what we are focusing on at Jolla.

He finishes by thanking the communities:

Finally I want to thank you.

Thanks, keep being critic, keep us in line, push Jolla to do the best it can, don’t buy the device if you don’t want but keep talking with and about us. We are all human beings, we can make great things but we can make them only together. We can fail miserably as well, but only if we don’t listen to the signals that the world is sending us.

Anyway, just thought I’d give you a heads up if as a Jolla fan, you’re after something nice to read on a Sunday evening and thank you to Stefano for writing this nice article to all of us.:-)

Sail On…

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  1. Waiting for my Jolla eagerly. In a business environment like the mobile industry 1,5 years is a long time and kudos to Jolla, the sailors and community for keeping the flame burning even though no device has been delivered yet. It just goes to show how much people want this! :-)

    • Blackberry (+7,000 employees) took almost 1.5yrs to produce a handset running BB10. 1.5yrs for a small company of (now) only 80 employees (for a long time only 50) is doing sterling work. And yes we are eagerly anticipating and can’t wait!! :-)

  2. Very nice article, thank you Mr. Mosconi and JollaTides for posting it. As an N9 user I’d really like Jolla to succeed and bring something incredible to the market. They’ve had an uphill battle from day one and I like rooting for the underdog.

    As a fan, it’d be nice to get some additional insight into some of their design decisions. This would really set them aside from the bigger players who have whole PR departments to distort the truth. I think a lot of us have been let down by certain things (no hw qwerty, screen resolution, no sleeping screen) but if Jolla were to come out and explain why things are the way they are, I for one would be much more forgiving. Just knowing that we’ve been heard and that they tried their best but couldn’t accomplish x y and z for whatever reasons would go a long way to accepting and eventually embracing the Jolla handset with all of its limitations.

  3. Yeah, thanks for. This article and for the “movement”. That’s all about why I’m waiting for it so hard. I want to taste that experience. I’m proud to be part of that community. Few people to do great things… Sail on guys!

  4. “We are so tiny that our company is probably the size of the cleaning department in any of the companies mentioned above.”

    Stefano has spent too much time in Finland. He’s catching the falsely self-deprecating humor of Finns ;-).

  5. Well – it is so very true… They are a little but enthusiastic group, Passionate, dedicated bunch of people, who is committed to create something special and offer it to others – for judgement and evaluation. That tiny bunch deserves our support, respect and admiration. They are #Unlike

  6. perhaps this will be one of the keys for success at Jolla. Nokia had a hundred thousand people and they couldn’t keep an OS ‘up go date’. part of the ability and flexiblity of a smaller enitity probably alloows Jolla to do wny things that would never make it out of a design meeting at a larger firm. i feel this is a wonderful story just in a general sense and if the world is looking for ‘role models’ i think there are 80 people at jolla that shouod serve as an inspiration, thanks jolla

  7. C’mon, let’s get us free thinkers a decent device. Let’s call it Jolla, I really
    don’t mind – just get me something different. I am getting so tired of all the fruitcake users and
    zillion core junkies. Ask a fruitcake sucker why they bought one and 99% of the time you won’t get an answer or maybe “Because the queue was really long so it must be a good thing they’re selling, right?.If pushed for an intelligent answer for a fruitcake, they might say “because I can download apps”, which then prompts the follow up question, what apps? and chances are they’d say “The internet” or “Facebook”.

    Ask a zillion core user why they have one and you might get what at least resembles an
    answer, “Because it’s Linux, and I think that I think that it is something good, right?” and failing
    that, they can always draw the dumb card “Because it’s got zillion cores and a 6″ screen to watch HD movies on”.

    I’d imagine if you were to ask a Jolla fan why they want one, the answer would probably be along the lines of, “Because it’s NOT one of the BIG 2 and a 1/2″ or “Because I don’t like big brother” ;-) or “I want something that is a Nokia but is not Microsnot”.

    For now, the only Nokia I buy are Nokian all weather tyres…

    • Probalbly Jolla missed another important bit…now Nokia has been sold to Microsoft…it leaves Jolla the perspective to become a big player in Europe and the non-controlled US markets under the aspect of data protection and a non-spying OS to it’s users. For my opinion this market is the future of a non-US controlled telecommunicaton devices world. The time is ready now…just follow up EU discussions on this matter. I’m writing from Germany…